Thursday, February 16, 2012

Good news, bad news

I have been here in nyc for about 5 months and I thought it may be time to give my personal review of 3 fiber/yarn stores I have visited so far.
Purl SoHo
Pros:  On my first visit here I found the staff to be helpful in spite of negative remarks I encountered online. I definately liked the style of the store, although it is small, and half the space is devoted to sewing and fabric.
Cons:  On my second visit here with 2 friends, one a newbie knitter, I was embarrassed to explain to her that because I had checked out before 7, their closing time, they would be ball winding my purchase but not hers, the first hank of yarn she had ever purchased. This was lame. Not to mention horrible customer service. Why would you not want to encourage new knitters to support your store, specializing in what is basically an expensive and time-consuming hobby, by accomodating them & making it easier to knit the yarn they buy from you?
Wool & the Gang
Pros:  Online tutorial videos are really good, which is why I had such high hopes for this shop
Cons:  Tiny shop just offering 2 kinds of yarn. According to the girl that worked there, thick & thin. When I asked what weight the thinner yarn was, as it was not marked on the label, she just shrugged and said she didn't know. I guess I could have gotten some of the nice thick yarn but I was put off by the lack of interest their own staff had for the only 2 products in the store.
Pros: Nice delicate fibers and innovative yarns including ones with stainless steel.  I actually liked that the staff stayed in the back room, not hovering, until we rang the bell for service.
Cons:  I purchased some worsted weight & there was some chunky sparkely slubby stuff, but mostly the range of products leaned toward the lace weight side of the spectrum, or as I see it, thread. Also, there could be a little bit of a language barrier, but it wasn't too bad.
As I review this review (ha!) the thoughts that come to mind are
1.  I hope to encounter less Cons/negatives/Bad news, as I visit new stores in the city
2.  Thank goodness for Rhinebeck and Vogue Knitting Live.

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